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4 min. read
Sjors de Kleijn
Last update: 06-12-2021

PLC remote access with IXON Cloud

How to access PLCs remotely for support purposes

Remote access is an increasingly important aspect for machine builders to provide support and monitoring options for Programmable Logic Controllers (PLCs) and associated peripherals like Operator Interfaces (OITs) and Human Machine Interfaces (HMIs), robots/cobots and Industrial PC's.

The traditional approach is difficult to set up, hard to maintain and forms a high risk for cybercrime. It’s time for an easier and highly secured remote access solution with a quick ROI. Take a Free Product Tour to experience how easy PLC remote access and monitoring works from a secure connection with IXON Cloud. And good to know: IXON supports a wide range of PLC brands.

IXrouter: edge gateway & industrial VPN router in one. IXrouter: edge gateway & industrial VPN router in one.

Easier and faster access to your PLC via a remote connection

Most of these security and difficulty issues are solved with PLC remote access. Remote support to industrial equipment is a low-hassle, secure way to access PLC’s remotely. The initial installation is easy and in case your remote customer needs support, you can troubleshoot faster by accessing their field equipment in just minutes. Now you can start PLC remote programming and monitoring your PLC to solve issues easily.


Remote access to Machine, PLC, HMI (control panels), Robots and IPC with IXON Cloud

Industrial Remote Access gives access to PLCs and associated peripherals like HMIs and IPCs or other industrial equipment that is located in the customer’s locations like sensors, robots, IP-camera’s and servo’s. 

IXON Cloud’s remote service solution is designed for highly secured access, easy setup and a user-friendly user interface. You can experience it in our Free Product Tour or the 30-day IXrouter trial kit.

Benefits of IXON Cloud for PLC remote access:

  • IXON Cloud saves trips to the site for commissioning where the industrial equipment (machine) is located and saves the cost of installing a copy of PLC development/programming software at the remote site. 
  • IXON Cloud saves on having to give customers a copy of the project source code (this can be a particularly big issue for Original Equipment Manufacturers).
  • IXON Cloud saves having to deal with IT to set up routers, open firewall ports or custom VPN connections. Just get IT approval for using the cloud.
  • IXON Cloud gives more benefits, like collecting and sharing machine data to send alarms or create live or historical dashboards for improving and monitoring your (customers’) machines. Discover all features here.
  • IXON Cloud is constantly updated, secured and monitored by professionals to protect your systems and data. Read all security measures in our security whitepaper.

How PLC remote access works

PLC Remote Access explained – IXON Cloud PLC Remote Access explained – IXON Cloud

The IXON Cloud platform is fully web-based and accessible through a smartphone app. In your portal, you can add and access all your devices to set up a secure connection from anywhere. IXON Cloud provides a secure connection method by using an encrypted https connection to the cloud and a secure VPN connection to the PLC, HMI and OIT. 

Secure PLC cloud connectivity

At IXON we completely understand the concern for your company’s security. And we agree. Your machines should not make you vulnerable to attacks. That’s why IXON’s connectivity solutions only set up outgoing connections, meaning that customers don’t have to worry about open ports. The IXrouter (edge gateway & industrial VPN router) also features a built-in firewall. This blocks all traffic from the WAN to the LAN ports – and vice versa – by default. In other words, the machine network is completely separated from the company’s network.


Industrial VPN router for PLC remote access: IXrouter

Get Plug & Play access to and control over your PLC with the IXrouter. The IXrouter is an edge gateway and industrial VPN router in-one. It is developed to remotely connect your PLC and HMI in minutes to the IXON Cloud platform. In 3 simple steps, you connect your machines to the IXON Cloud using the fully integrated IXrouter and you can start monitoring your PLC.
Tip: Try the IXrouter 30-days for free.

IXrouter: Ethernet, Wi-Fi and 4G/LTE IXrouter: Ethernet, Wi-Fi and 4G/LTE

Steps to set up remote access to PLC using IXON Cloud

Discover how easy it is to set up remote access to PLC using IXON Cloud. Just follow these 3 steps to get started.

Machine data acquisition and logging from the PLC

With IXON you start your journey into Industry 4.0 and Industrial IoT using machine data features like Cloud Logging and Cloud Notify. These are fully configurable via the IXON Cloud web portal. Start with remote PLC monitoring by presenting the collected data in a dashboard.

These smart features allow you to automatically collect and store variables from the PLC to the IXON Cloud using a secure and lightweight data protocol MQTT (machine-to-machine (M2M) / Internet of Things connectivity protocol). Easy as pie and at your fingertips in your free IXON Cloud account.


Try remote access to your PLC and robot for free

IXON is the easiest way to connect remotely to any PLC controller or robot. Register for the Free Product Tour and explore the features and easiness of remote access to your PLC. 

((Free Product Tour)) or Test the IXrouter 30-days for free.


Supported PLCs, controllers and HMIs for remote access of IXON

IXON is specially created for machine builders and system integrators worldwide. That’s why we support a wide range of PLC controllers and HMI brands to access from remote. Below is a partial list of PLC’s, robots HMI’s that are IXON Cloud compatible:

ABB, Advantech, AEG, Aermec, Allen Bradley, Alstom, ASEM, Autonics
B&R, Bachmann, Battenfeld, Beckhoff, Beijer, Berghof, Bihl+Wiedemann, Bonfiglioli
ComAp, Controllino, Corinex, Crouzet, Cutler Hammer
Dalroad, Danfoss, Datalogic, Delta
Eaton, Elsist, Emko, Esa, EXOR
G GE, Gould
Harmony (formerly Magelis), Hirschman, Hitachi, Honeywell, Horner, Hoyer
IDEC, IFM, Ilevo, IMO, InTouch, INVT, IO-Link
Keyence, Kinco, Koyo, Kunbus
L Lenze, LSIS
Mitsubishi, Modicon, Monitouch, Motorola
N Nachi, Netsyst
O Omron
Panasonic, Panelmate, Pepperl, Phoenix contact, Pilz, PLC Direct, PLCnext, Pro-Face
Reliance, Revolution Pi / RevPI, Riduttori, Rockwell Automation
Saia Burgess, Schneider, Servo, Sharp, SiConnect, Siemens S7, Sigmatek, SIMATIC, SPiDCOM, Stahl, Sysmac
Telemecanique, Thomson, Toshiba, Toyoda
U Unitronics, Universal Robots
Wago, Weidmüller, Weintek, Wittmann
Yamar, Yaskawa, Yokogawa

Missing your PLC, Robot or HMI brand? No worries, just contact us to help you get started.

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