Privacy and Cookie Policy

By visiting our website, we will process privacy-sensitive or personal data and may store cookies on your device. We respect the privacy of the visitors of our website, and therefore use our best efforts to process any personal data collected by us carefully and securely, in accordance with the requirements for the processing of personal data laid down in privacy legislation. This means we:

  • inform you of the processing of personal data, by using this Privacy and Cookie Policy;
  • limit our collection of personal data to the data needed for legitimate purposes;
  • ask for explicit permission to process your personal data in cases where your permission is legally required;
  • take appropriate security measures to protect your personal data;
  • respect your right to inspect, correct or delete your personal data held by us.

The processing of personal data

While using our website you provide us specific types of data, including personal data relating to you. We only collect, store and use personal data that is directly provided by you (for example via our contact form), or personal data of which it is clear that it is being provided to us in order to process it. We will not use your personal data for any other goals, unless you have given us permission to do so or if we are legally obliged or allowed to do so.

Depending on how you use our website, different types of data may be processed by us. For example:

  • name and address information;
  • email address and/or telephone number;
  • payment information;
  • IP address.

Purposes of the processing of personal data

We process your personal data for the following purposes:

  • to grant access to the website;
  • to use the different features of our website;
  • to contact you, in case you requested us to do so;
  • to gain insight in the use of our website;
  • to improve and evaluate our website and services.

Retention periods

We will not store your personal data longer than necessary in order to achieve the purposes as described within this Privacy and Cookie Policy.

Confidentiality and provision to third parties

We will handle your personal data confidentially. We will not provide your personal data to any third parties for direct marketing purposes of these parties. Moreover, we will not provide your personal data to any other party, unless this is necessary for execution of an agreement or if we are legally obliged or allowed to do so.


Cookies are small information files that can be automatically stored on, or read out from the device (including a PC, tablet, or smartphone) of the person visiting our website. The information processed through the use of cookies, may be transferred to servers controlled by IXON, or to the servers of a third party. On our website, cookies are being used to:

  • offer the functionalities on this website and to protect the website (technical or functional cookies);
  • analyse and improve the use of the website (analytical cookies).

This website uses the following cookies:

  • Live Agent (technical or functional cookie)
    This cookie is necessary to enable ‘live chat’ capabilities. The live chat on our website (bottom right corner) enables you to directly contact an employee of IXON. Learn more.
  • Google Analytics (analytical cookie)
    This site uses Google Analytics, in order for Google to provide us with insight about the use of our website, to offer us reports about the website and to provide us with information about the effectivity of our campaigns. The information we obtain will, together with the address of your computer (IP address), be transferred to Google and will be stored by Google on servers which may be located within the United States of America. We have accepted a data processing agreement with Google regarding the processing of collected data. We have not permitted Google to use the obtained information for any of the other Google Services. Google is, however, able to provide information to third parties in case Google is legally obliged to do so, or if these third parties process the information on behalf of Google. We have no further influence on this. More information about the processing of personal data by Google Analytics can be found within the Privacy policy of Google.

Disabling of cookies

You can prevent the placement of cookies by adjusting the settings on your browser (check your browser’s ‘Help’ section for specific instructions). In case you only want to accept the cookies for Google Analytics and the functioning of the website but not the advertisement cookies, you can choose the setting in your browser “block cookies of third parties”. Beware: most websites do not function optimally when cookies are disabled.

Removal of cookies

Most cookies have an expiration date. This means that they will automatically expire after a certain period and no longer register any data concerning your visit of the website. Another option is to remove the cookies manually before the expiration date. In order to do this, consult the instructions or ‘Help’ section of your browser.

Websites of third parties

This Privacy and Cookie Policy is not applicable to websites of third parties that are connected with our website, via links. We cannot guarantee that these third parties handle your personal data in a reliable and safe way. Therefore, we suggest you read the privacy policy of these websites before using the website.

Rights of the data subjects

In case you have provided us with your personal data, you can send us a request to see, adjust, transfer or delete this personal data. This request can be filed by sending an e-mail to, or by contacting us by phone via +31 085 744 1105 on Monday till Friday between 9:00 AM and 5:00 PM (The Netherlands local time).

Adjustments in this Privacy and Cookie policy

We reserve the right to adjust this Privacy and Cookie Policy. Adjustments will be published on this website. It is recommended to consult this Policy frequently, so that you are aware of any adjustments.

National supervisory authority

IXON gladly helps you if you have any complaints about the processing of your personal data. Based on privacy legislation, you also have the right to lodge an complaint with the Dutch national supervisory authority responsible for the protection of personal data (Autoriteit Persoonsgegevens) against our processing of your personal data. In order to do so, you can contact the Autoriteit Persoonsgegevens.


In case you, after reading our Privacy and Cookie Policy, still have questions and/or suggestions you can contact us.


This Privacy and Cookie Policy was last amended on March 6th 2018.

We use cookies and other tracking technologies to improve your browsing experience on our site, analyse site traffic and understand where our audience is coming from. To find out more please read our Privacy and Cookie Policy.

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