The only IoT platform with an integrated remote access solution
Remote access has become an integral part of your service offering. But traditional solutions are often separate tools, not integrated into your IT infrastructure, causing operational inefficiencies and missed opportunities to improve customer experience.
More capabilities that enable integrated remote access
Configure your device in minutes with the wizard in the Fleet Manager and a USB stick that’s delivered with the edge gateway, you can configure your device in minutes. Your device pops up in the IXON platform and all your machines will be shown on a map. This saves you time when searching for the right machine to connect with.
From the Fleet Manager you can remotely configure the IXON edge gateways from the cloud to ensure an up-to-date overview of the configurations for all devices in your fleet. It’s also possible to perform remote firmware upgrades, and push features and security fixes directly from the cloud, so you’re always assured of the latest stable firmware.
Easily integrate other systems with IXON to build further on the existing foundation, or to automate tasks in the IXON platform. This will save you time and ensure data hygiene within your organization.
Have all the major features from your portal in your pocket. Access your machines wherever you are and fix issues quickly, even from your couch. It’s also possible to give your colleagues and customers access to the operator panel (HMI) of the machines from their smartphone.
Have a recognizable customer portal in your own branding without having to build it yourself. Extend this in the smartphone app and URL as well, and IXON will be invisible to your customers.
Invite your customers to your portal with personal email invitations, so they hear from you instead of IXON. In addition, you have the ability to let your customers manage and invite their own people, which saves your organization a lot of time.
Don’t just take our word for it
Supporting full machine lifecycle
It's our mission to help customers during the entire machine lifecycle, even after installation. IXON Cloud is an invaluable part of that.
Director Operations at Dinnissen Process Technology
The reliability, scalability and the ease of use of IXON Cloud convinced us. The intuitivity of the platform gives you the ‘Apple feeling.
Project Manager at Wientjens
Quick and targeted troubleshooting
We intervene remotely as if we were in front of the machine. This allows us to solve software-related issues immediately and prepare for on-site trips in advance.