Industrial alarm notification with real-time machine alarms

Get instant alerts for critical machine events with IXON’s smart industrial alarm notification. Prevent unplanned downtime by ensuring the right people are always informed.

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Get industrial alarm notifications to avoid critical events

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Instant alerts, minimal downtime

Never miss a critical machine event. Set custom alarm triggers in IXON Cloud and instantly notify the right users via push, email or webhook, so your team can take immediate action and avoid long downtime.

Machine industrial alarm notification

Fully customizable & no-code setup

Easily configure alarm conditions, recipients and priorities through a web-based interface, no coding required. Assign notifications by user, group or machine to ensure the right people get the right alerts at the right time.

Reduce machine downtime with reliable alarms

Reliable alarm delivery

Thanks to IXON's seamless integration from edge device to cloud platform, alarm delivery is fast, secure and always reliable, even during connectivity issues.

 

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Always in control, wherever you are

Access industrial alarm notifications and respond from any device: phone, tablet or desktop. Monitor connection health, receive alerts on network or power outages and integrate notifications with external systems like Incident Management via API or Webhooks.

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Frequently asked questions

What product do I need for alarms & notifications?

To set alarms & notifications you need Machine Insights Cloud.

Are there different types of notifications and how can I customize them to my needs?

Yes, IXON supports different types of notifications, including alarms for machine malfunctions and operational updates. You can set these notifications in the Fleet Manager and set up specific user roles and permissions to receive certain types of notifications. When an alarm occurs we can send out a webhook to integrate with 3rd party applications.

How does the alarm & notification system work?

IXON Cloud continuously monitors machine data and triggers an alarm when a defined condition is met, such as a threshold being exceeded or a specific event occurring. When an alarm is triggered, you receive a single notification via your selected channels, such as email, mobile push, or in-platform messages. If the edge gateway is offline, alarms are stored locally and sent once the connection is restored.

How can I set a special alarm for reminders?

To set special alarms for reminders, you can use the IXON Cloud alarm and notification system. Customize your alarms by configuring specific triggers and actions in the IXON Studio. You can set up these alarms to notify you via various channels, ensuring that important reminders are not missed. For alarms and notifications the webhook option can be used to integrate with 3rd parties applications.

Can I customize who receives machine notifications?

Yes, IXON Cloud lets you assign alarms to specific users or user groups. You can control notification methods, set alarm priorities and ensure the right people are always informed about the machines they manage.

Do I need to install SMTP servers to send alarm emails?

No, with IXON's edge-to-cloud integration, all email delivery is handled reliably without needing to configure or maintain your own SMTP infrastructure.

Can I see a history of all past alarms and notifications?

Yes, IXON provides a complete alarm log per machine, giving you full insight into all past notifications and helping you analyze recurring issues or trends over time.

What communication protocols are supported for alarm monitoring?

IXON supports major industrial protocols like OPC-UA, Modbus TCP, Siemens S7, Ethernet/IP, BacNet, and SMTP. This allows broad compatibility for reading machine data and setting alarms accordingly.

What should I do if I miss important notifications because I have set my device to silent?

If you have missed important notifications due to your device being on silent, you can customize the notification settings to ensure critical alerts are received. You can set up different types of notifications and ensure that the most important ones are prioritized. Additionally, you can check the IXON Cloud portal for any missed alerts and review historical data logs to stay updated​.

How secure is the system behind the industrial alarm notification?

It is completely safe. All machine data processed for alarms is transmitted using end-to-end encryption to our secure, ISO 27001-certified IXON Cloud. Your data is strictly isolated and only ever accessible to authorized users within your organization.

Read more about IXON's security.

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