Straightforward pricing for your service tools

We believe in clarity and flexibility. Our pricing is designed to scale with your ambitions, whether you're
getting started with remote access or building a fully integrated service platform.
Choose the products and plans that fit your needs.

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Choose a product to start with:

IXON_Remote_access (1)-1

Remote Access CLOUD

IXON_Machine_Insights-1

Machine Insights CLOUD

IXON_Service_Potal-1

Service Portal CLOUD

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Free

Plus

Enterprise
DirectVPN Direct VPN access to machine controllers via the cloud to work remotely with your engineering tools. arrow
EasyControl (VNC and HTTP) One-touch access to the control or web panel of your machine, from the browser and IXON app. arrow
Share audit rights Share the audit key with your customer. This gives them the ability to view audit insights and enforce approval requests for access.  arrow
Concurrent VPN and EasyControl connections The IXON licensing structure has no restrictions on the number of users allowed to simultaneously connect to a remote machine.
Unlimited
Unlimited
Unlimited
Advanced user and device management Roles, groups and access profiles allow extensive selection of who gets access to which functionality. Be it internal employees, distributors or customers. arrow
Data logging to 3rd party MQTT broker IXON edge gateways have the ability to send data via MQTT to 3rt party cloud providers. Configuration can easily be done via IXON Cloud. arrow
Remote firmware upgrades A listing of current firmware versions with release notes is available. These can be easily installed on remote IXON edge gateways. arrow
Service Logbook Gives the ability to leave notes, which can be shared with colleagues or customers. arrow
M2M Cloud Cluster Cloud VPN servers that allow machines to communicate with each other or with a central application (e.g. licensing or data acquisition system). arrow
LAN Access Management The ability to give users only DirectVPN access to one part of the network within the machine. arrow
Connection monitoring and alerting The connections of edge gateways are monitored. When a connection is not active for x time, a notification can be sent to selected users. arrow
Temporary Access Ability to grant a user access only for a short duration. This ensures you never forget to manually revoke someone's access. arrow
Access request and approval Ability to enforce an approval process. The system can first send the customer an e-mail with an approval request before the service engineer can connect to the machine. arrow
Custom fields Create additional data fields with your machine, such as a region, order number or project number. arrow
10GB file storage Storage for files, this can be used by various Marketplace apps.
Document manager Save and display documents, such as manuals and technical drawings.
LiveView IP camera access directly from IXON Cloud and the IXON app.
Device Registration profiles Additional registration profiles that can be used when registering edge gateways, bringing them directly under the management of the correct business unit or subsidiary organization. arrow
SCIM provisioning by domain Companies using Microsoft or other identity authority systems can have users (employees) automatically provisioned and deleted in/out of IXON Cloud.
StationAccess StationAccess makes it possible to easily and securely access an engineering station in the factory. arrow
API & Integrations Use the IXON API to connect our platform to third-party systems and create integrations that automate and streamline data workflows. arrow

Free

Always free of charge
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Live

PoC

Launch

Growth

Mature
Live data visualisation (machines) Widgets can be used to display live data from machines. The moment users are active, the corresponding edge gateways will monitor the machine and send live data to the users (via IXON Cloud). arrow
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Alarms & Notifications Alarms and triggers can be set, IXON Cloud will configure the edge gateway so they can monitor locally. Notifications will be delivered via IXON Cloud by e-mail or pushnotification. arrow
Scheduled reports From the IXON Studio, reports can be built with widgets. Users can schedule these reports which will be emailed as PDFs. arrow
Historical data logging and storage (machines) Machines are monitored and data is stored in IXON Cloud. arrow
25
100
250
Unlimited
Historical data dashboarding Create dashboards with the drag and drop builder in IXON Studio, to display data insights. arrow
Managed Metrics storage Storage optimized for timeseries data metrics.
16GB
16GB
50GB
50GB
Managed JSON object storage Storage optimized for NoSQL JSON objects.
16GB
16GB
50GB
50GB
API & Integrations Use the IXON API to connect our platform to third-party systems and create integrations that automate and streamline data workflows. arrow
App Engine Use the IXON App Engine to build custom applications, creating interfaces to visualize data or connect with third-party software. arrow

€150

/month
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On request

Request a quote
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On request

Request a quote
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On request

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On request

Request a quote
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Get started

Standard

Plus

Enterprise
White Labeling Ability to set your logo, brand colors, backgrounds. Emails from IXON Service Portal Cloud are also white labeled according to your corporate identity. arrow
Your own domain name A custom domain name linked to Service Portal Cloud (e.g. https://myconnect.acme.com). arrow
Advanced user and device management Roles, groups and access profiles allow extensive selection of who gets access to which functionality. Be it internal employees, distributors or the customer himself. arrow
Machine cards On the home screen, machines or installations are displayed as cards instead of in a table. These cards can be custom designed to give a clearer overview of the customer's machines. arrow
Custom fields Create additional data fields with your machine, such as a region, order number or project number. arrow
Document manager Save and display documents, such as manuals and technical drawings. arrow
10GB file storage Storage for files, this can be used by various Marketplace apps.
Homepages Homepages are pages separate from the machines that can be used for general information such as a web shop, training center or contact page. arrow
Asset modeling Asset modeling allows you to define machines (without the need of an IXON edge gateway). You can also model machine modules and parts. arrow
Hierarchical user groups Ability to add hierarchy in user groups. arrow
Legal (Custom ToU and Privacy statement) Ability to offer the non-standard IXON Terms of Use and Privacy Statement to your customers. This allows you to set additional terms appropriate to your digital business. arrow
Custom login page Enhanced design flexibility for your customer portal's login page, going beyond standard white-labeling options. arrow
Custom B2C SSO Integration with an external OpenID authentication provider for authentication of users outside your organization, such as customers.
White-labeled smartphone app in Google play and Apple App store We handle the publishing of your white-labeled smartphone app on Google Play and the Apple App Store. arrow
API & Integrations Use the IXON API to connect our platform to third-party systems and create integrations that automate and streamline data workflows. arrow
App Engine Use the IXON App Engine to build custom applications, creating interfaces to visualize data or connect with third-party software. arrow

€300

/month
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Trusted by machine builders worldwide

Frequently asked questions

Is there a free version of IXON Cloud?

Remote Access Cloud Free is IXON’s free plan, offering you the basics of remote access on a secure and reliable foundation.

Can I pay on a monthly basis?

No, it’s only possible to pay on a quarterly or yearly basis.

Which pricing plan is right for me?

Each organization is unique and has different feature requirements. Above you can see the features included in the different plans to support your needs. If you need help in choosing the right plan for you, get in touch with our sales team.

What is the minimum contract period?

The minimum contract period is 1 year.

What is IXON Cloud Core?

It represents the free, foundational functionalities of the IXON Cloud platform that are utilized across all product offerings.

Can the storage space be increased?

Yes, there are packs available for that. You can upgrade to 50GB, 140GB, 1TB or 4TB.

Are features of one IXON product included with the purchase of another product?

The free version of Remote Access Cloud is available to all customers. Other features are tied to the specific product you purchase. Each product stands on its own. For example, Remote Access Cloud Plus is not included with a subscription to Machine Insights Cloud Live or Service Portal Cloud Plus. If you need multiple products or features, they can be purchased separately.