IXON awarded ISO 9001 certification
IXON is happy to announce that it has earned ISO 9001:2015 certification, the internationally recognised quality management standard developed by International Organization for Standardization (ISO).
The ISO 9001 certification shows that IXON is transparent and reliable in terms of quality management. NCI, an independent and expert certifying institution based in the Netherlands, performed a two-day audit of IXON's Management System. They concluded that IXON fully meets the requirements of the ISO 9001 standard, meaning IXON has a strong customer focus, using a process-based approach and applying continuous process improvements.
As a fast-growing company, it’s challenging to build an organisation structure and all processes from scratch. However, to realise our growth ambition, a solid business structure with reliable processes is essential. Optimising the organisation in a customer-focused way is something that needs to be in the DNA of the company. To give organisation-wide attention and uniformity to this, we used the ISO-9001 standard as a framework. This ensures that everyone at IXON is focused on continuous improvement with a customer-centric approach
With the ISO 9001 certification, IXON ensures continuous improvement of quality in order to serve their customers in the best possible way - from manufacturing to support. The needs of the customer and customer satisfaction are always put first. Processes are controlled in such a way that IXON’s customers can always rely on high quality products and services.
I'm very proud of the IXON team for this achievement. Everyone at IXON is dedicated to providing high-quality products and services to our customers and this proves our demonstrated and ongoing commitment to reliability and quality assurance. Maintaining a quality management system according to ISO 9001 ensures we have the processes and systems in place for this.