[Case study] BMO Automation solves 90% of support issues remotely
The value of remote access recognised by end users
Buzzwords like Industry 4.0 and Industrial IoT are widely used in the industrial sector. Many companies may already be aware that they need to make a move to keep up, but find it difficult to take the first step. The advice is simple: simply start with industrial remote access. It offers plenty of benefits such as monitoring and controlling industrial machines and systems remotely, reducing downtime and avoiding time-consuming and costly on-site visits.
This is exactly what BMO Automation, manufacturer and supplier of automation solutions for CNC latches and milling machines, did when they realised they needed more control over and insight into its installations. “We noticed that we wanted more insight into our system. Not just to look at what’s happening on the screen, but also in the robot, the security systems and in any safety control system”, Rick Kokx, Engineer at BMO reveals.
Read the full case study to learn how BMO Automation benefits from remote access on the IXON Cloud.